Terms of Service

By using this website, you agree to these Terms of Service. If you do not agree, please do not use the website or submit information through its forms.

Ridgebind Systems provides digital services that may include custom software, websites and web applications, AI-assisted solutions, e-commerce, design, automation and ongoing Ridgebind Care. The exact services for a client are defined in a written proposal or project agreement.

You may use this website to learn about Ridgebind Systems, view published work and information, submit an enquiry, request an initial review, or send a career application. Website access does not create a client relationship.

A form submission, call or general discussion is an enquiry only. It does not require Ridgebind Systems to accept work, reserve capacity or deliver a service, and it does not require you to proceed with a project.

If a possible project is a good fit, Ridgebind Systems may provide a proposal describing the expected scope, deliverables, timing, responsibilities and price. A proposal may have its own validity period or assumptions.

Paid work starts only under the written terms accepted for that engagement. The project agreement, accepted proposal or statement of work controls if it conflicts with these general website terms.

Project fees, currency, taxes, payment timing, invoicing and any consequences of late payment are set out in the relevant proposal or project agreement. This website does not publish a universal payment schedule or refund policy.

Clients are responsible for providing accurate information, timely decisions and approvals, suitable content and brand materials, and lawful access to any systems needed for the agreed work. Delays or missing access may affect timing or scope.

Requirements can change during a project. Ridgebind Systems will review the effect on deliverables, timing and cost before out-of-scope work proceeds. A change is not included until it is agreed through the process set by the project agreement.

Ownership, licences and permitted use of project deliverables are defined in the relevant project agreement. Ridgebind Systems and its licensors retain rights in pre-existing materials, tools, methods and reusable components unless the agreement says otherwise.

Projects may depend on hosting platforms, APIs, plugins, payment services, software licences or other third-party services. Those services have their own terms, privacy practices, availability and charges. Ridgebind Systems cannot control changes made by those providers.

Confidentiality obligations for project discussions, credentials, business information and deliverables should be recorded in the relevant project agreement or a separate confidentiality agreement. Please do not send secrets or unnecessary sensitive data through a general website form.

Ridgebind Systems aims to keep website information useful and current, but content may be updated and may not describe every service, technical limitation or project requirement. Examples and portfolio material do not guarantee the same result for another business.

You must not misuse the website, attempt unauthorised access, interfere with its operation, submit malicious code, overload forms, impersonate another person, infringe rights, or use the website for unlawful, deceptive or abusive activity.

The website and its features may be changed, paused or unavailable for maintenance, security, provider outages or other operational reasons. Website availability is not a service-level commitment.

The public website is provided for general information and enquiry purposes. Ridgebind Systems does not promise that every page will always be uninterrupted or error-free, or that general website content is suitable for a specific business decision. Project-specific promises must appear in the relevant agreement.

To the extent permitted by applicable law, Ridgebind Systems is not responsible under these website terms for indirect or consequential loss caused by use of, or inability to use, the public website. Any project-specific liability terms are governed by the relevant project agreement. Nothing here excludes a responsibility that cannot lawfully be excluded.

Ridgebind Systems may restrict access to the website or decline an enquiry where needed to protect the website, its users or its operations, or where these terms are misused. Ending a client project is handled under the relevant project agreement.

We may update these terms when the website, services or legal requirements change. The date at the top shows the latest published version. Continued use of the website after an update means the current version applies to that use.

For a question about these terms or a service enquiry, use the Ridgebind Systems contact page and explain what you need help with.